Reference

Terms That Govern Your wing808 Account

These terms set out what you agree to when you open and use a wing808 account — covering deposits through DANA, OVO, and GoPay, access to our games lobby, and your responsibilities as an account holder.

Account eligibility appliesDANA · OVO · GoPay coveredLocal law governs accessOne account per personTerms updated with notice
wing808 Terms That Govern Your wing808 Account
ACCOUNT SECURITY

How We Handle Your Account and Data

Wing808 applies account-level controls to keep your information and wallet activity secure. We hold your account data only for as long as it is needed to operate the service and meet our legal obligations. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account at any time by contacting support. Cookie data is used to maintain your session and remember device preferences — not to profile you for advertising. If you want to change the contact details linked to your account, the process starts in your account settings and may require identity verification for your protection.

Data Retention

We keep your account data only as long as required to run your account and meet legal obligations. You may request access or deletion at any time through support.

Cookie Use

Cookies on wing808 manage your login session and remember your device. They are not used for third-party advertising or cross-site tracking.

Account Security

Your account is protected by password controls and OTP verification. If you suspect unauthorised access, contact support immediately to lock your account.

Requesting Changes

To update personal details or submit a formal data request, contact our support team with your account email and the change you need confirmed.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team handles account and policy questions directly. You can reach us through the channels below — responses cover account access, wallet deposit queries, and formal term-related requests.

Live Chat Open the chat widget inside your account dashboard to reach our support team. Available for account and terms queries during service hours.
Email Support Send detailed terms or account questions to our support address. We respond to policy requests and account disputes through this channel.
Help Centre Our help centre covers common questions about account rules, deposit conditions via DANA, OVO, and GoPay, and how to submit a formal request.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — covering account rules, wallet deposits, data, and what to do if something needs to change.

No. Each person may hold one account only. Duplicate accounts breach our terms and may result in account suspension. If you have lost access, contact support to recover your existing account.

We post the revised terms with the effective date. Continuing to use your account after that date means you accept the update. If you disagree, reach out to support before the date takes effect.

Yes. Deposits and withdrawals through DANA, OVO, and GoPay are covered by these terms alongside any conditions set by each wallet provider. Both sets of rules apply to your transactions.

Contact our support team by email with your account details and your data request. We'll verify your identity and respond within the timeframe required by applicable local data rules.

Yes. We may suspend or close accounts that breach these terms, including verified fraud, duplicate accounts, or misuse of the wallet deposit system. You'll be notified where law requires it.

These terms are written to be consistent with applicable local law. Where Indonesian consumer regulations apply and conflict with any term here, local law takes precedence over our terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.